POLICIES | The Brewery

WEBSITE TERMS & CONDITIONS

We are pleased to announce that we are now offering a home delivery service of our entire range of beverages! Please place your orders from the Shop section of the website and our drivers will bring the fresh cold drinks straight to your doorstep!

Shipping Policy

All orders placed before 6pm will be delivered the same day, within 1 hour of placing the order.

Orders placed after 6pm shall be delivered from 11am the following day.

Orders for delivery are available nationwide in India only.

Cancellation Policy

In case of accidental ordering, you may call us immediately to cancel your order without penalty. Orders can not be cancelled after your order has been prepared/bottled for delivery which is typically within 15-30 minutes of receiving your order.

Return Policy

All of our products should be refrigerated at all times from the moment you receive them. Do not store our products in a pantry or anywhere at room temperature. Our products should be consumed before the use by date printed on the bottle and within 3 days of opening the product.

If you receive a product that has conformed to these shelving requirements but is not of the consistent quality that you have come to expect from us, please contact us for a free replacement.

Refund Policy

We do not offer any refunds for products that you have ordered and received, however if you are cancelling an order that you made before it has been bottled for delivery, you may contact us to arrange a refund if you have made payment already.

Data Privacy Policy for The Brewery Online Ordering Website

At The Brewery, we understand the importance of protecting the privacy of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.

Information Collection:
The Brewery collects the following information from customers when they place an order through our website:

   Name
   Email
   Phone number
   Debit or credit card number
   Delivery address

We only collect information necessary to perform our delivery service, and do not share this information with third parties unless required to do so to perform the service and transactions.

Use of Information:
The information collected from customers is used to process orders and deliver food to the customer's specified address. We may also use this information to communicate with customers regarding their orders, resolve any issues, or send promotional offers through our newsletter. Customers may choose to opt-in or opt-out of the newsletter at any time.

Data Security:
The Brewery takes the protection of customer information very seriously. We have implemented appropriate technical and organizational measures to secure the information we collect. This includes using encryption technology and secure servers to store customer data.

Sharing of Information with Third Parties:
The Brewery will only share customer information with third parties when it is necessary to perform our delivery service, process transactions, or comply with legal obligations. We will not sell or rent customer information to third parties for any reason.

Access to Information:
Customers have the right to access their personal information and request updates or correction of any inaccuracies. If a customer would like to access or update their information, they may do so by contacting us at info@purelivinglifestyles.in.

Changes to This Privacy Policy:
The Brewery reserves the right to make changes to this Privacy Policy at any time. We will notify customers of any changes by posting the updated policy on our website.

Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@purelivinglifestyles.in or 9099560060.